Return and Order Cancellation Policy:

PLEASE READ CAREFULLY BEFORE MAKING A PURCHASE:

I do not under any circumstances accept or issue order cancellations, accept returns or issue refunds. Once an order is placed, it cannot be canceled/refunded. I do my best to describe and photograph the pieces as accurately as possible. Please make an informed decision before making a purchase as I do not accept returns, cancellations or issue refunds.

Please remember my pieces are completely and 100% handmade, one of a kind items made by my own two hands from scratch. Nothing is machine made. As such, there may be slight imperfections and variations that show the handmade character that goes into each piece…. that is what makes them one of a kind and unique pieces of wearable art :)

As stated, I do not accept order cancellations, refunds, or returns. I do not accept returns on pieces that have been worn. If you have an issue with an order, please contact me within 7 days of receipt of the item. Return shipping is the buyers' responsibility, and Buyer is responsible for return shipping costs. This policy is firm. Insurance and tracking is strongly suggested. I cannot be held responsible for packages lost in transit back to my studio.

Custom and Made to Order item orders are non-refundable. If there is an issue with your item upon receipt, please contact me. If it is determined that and agreed upon that I will accept your item for an exchange, this can be made within 7 days of receipt of unworn pieces returned with all original packaging in perfect condition for shop credit. A 10% restocking fee will apply. This policy is firm and no exceptions will be made.

We want you to be pleased with your purchase. If you feel a mistake has been made on our part please contact us within 7 days of receiving your package.

Sizing

Please choose your ring size carefully before placing your order.

To ensure a proper fit for cuffs, please measure completely around your wrist area snugly in inches. This will give you the total circumference of your wrist.

Repairs

We understand that accidents happen. I am happy to quote a repair on one of my pieces, a please email me. I do not repair jewelry made by other makers.

In the event that a repair is required after 30 days of item receipt, the customer is responsible for all shipping costs incurred in returning the item.  I cannot offer refunds for items that are lost or damaged in transit back to my studio, purchasing tracking and insurance is recommended for your own protection. 

I do not accommodate repairs on excessive wear and tear, sizing down rings, repairs on items not created by me, or damage beyond accidental. Feel free to contact me and I’ll do my best to work with you. However, if the piece is altered in any way, such as attempting to replace and or repair a stone, and/or having another jeweler repair or resize the piece, this will void any warranty on the piece.

SHIPPING INFORMATION:

I use USPS Priority with insurance and tracking to sent items. If you have another specific shipping request, please contact me via email.

IMPORTANT: I am not responsible for lost, stolen or damaged items. Stolen packages should be reported to your local law enforcement or USPS Postal Inspector immediately. If there is a problem with your order tracking or a shipping issue, please email me as soon as possible.

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Jewelry care:

All my jewelry is handmade using .925 sterling silver and/or .999 fine silver. I make each of my pieces to last a lifetime, but care should be taken to prevent damage and tarnish on your jewelry. 

To maintain the quality and longevity of your jewelry, avoid wearing it during bathing, swimming, or other tasks that could damage the stone or the metal. Pieces should be stored in individual, airtight bags to prevent oxidation. 

To clean your jewelry, clean with a jewelry polishing cloth (available at most local jewelry counters or online through retailers such as Amazon). Do not submerge in cleaning chemicals, as they can be damaging to the stones and weaken the silver. 

Payment Info:

All prices are listed in US dollars. Payment methods include most major credit cards, Paypal, Afterpay, Apple Pay and Venmo. If you have questions, please email me.